Ukino Palmeiras Village - 24h All Inclusive

We had a lovely swift check-in on the morning we arrived. Hotel is lovely and they had love theme as the week finished out for St Valentine's week. We had a ramble around getting our footing in the hotel then went for lunch. Room is very nice that we stayed in. Spacious enough however to have maybe a small 2 seater in it. We upgraded our drinks package with Helenas help and with a note of advice that due to the ongoing refurbishments and the off season some aspects of the upgrade were not available. We understood and pressed on. Throughout the week, we met Sub - Chefe Ana, Diana, Yapushna(sorry for the misspelling) Junior, Hermenal and any more. Filipa is a great Client Relations Manager and we spoke in the hotel about the stay the hotel and the people who work there. The food was lovely fresh and hot. Missed the ol ribs off the menu though 🥲 2 negatives I would have to say about the Hotel. The first is that there's no mention to the mobility impaired as they might find the area difficult Sadly the second one is the entertainment team. Yhey had a programme and on 2 occasions we waited with intention to take part in the games. We managed to get to take part in 1 game poolside. It was literally to guess how many rooms are in the hotel. The evenings there was kids disco and then a quiz. No live shows or anything of that nature. I have travelled to a lot of hotels in my time but I honestly felt this was the poorest showing of an entertainment team I have come across in an all inclusive hotel. We did see them around the hotel and poolside and then they did Houdini. They didn't come around to ask guests to take part in any of the activities. So this part was my disappointment.

The hotel was very clean The staff were lovely very polite and helpful. The kids club staff were very friendly and my children asked to go which they never do so that was nice. Pool area great for the children The food and the choice was amazing. I definitely over indulged. The evening entertainment was generally very good but 2200 is late for young children to wait up for the show..

Pools were great, view was amazing, cakes were fantastic. Cocktails also very yummy. Activities for kids were awesome. We all loved the magic show, very entertaining. Our son 9 y.o. enjoyed pedal gocards and high rope activity and all the slides in the pools. Also our son enjoyed kids club. Finally, the staff was very helpful and friendly making the stay super relaxed.

It's a enormous hotel with everything inside! The room's are spacious and clean, they have a good variety of food during the meals, there's pools (one with slides for the kids to play), there's all kind of activities during all day that everyone can experience for free. The hotel have sport field, gym, CrossFit and much more. The closest beach is 3 minutos from the hotel (Nossa senhora da rocha beach), there's others beach close but be prepared for a lot of stairs. There's some small stores with the basics in case of need. They provide in the begining of the stay a free bottle of water that can be refill for free in some hotel spaces. In the night there's a bar were you can have something to drink while appreciating piano, there's also others bares with different kind of entertainment. A really good experience! To repeat for sure!

absolutely loved the hotel , the staff were so friendly and nice. hotel itself was so clean. the rooms are so comfortable and clean. pool areas so big and enough sun lounges for everyone. the evening entertainment was superb. the slides in the second pool was so much fun. food was so tasty and plenty choice. the area itself is lovely with a short walk to a beach that's so nice. this is our second visit and 100% will be back.